Department of Urban Development (UD) 
Particulars of any arrangement that exists for consultation with or representation by the members of the public in relation to the formulation of its policy of implementation
(Section 4(1)(b)(vii)
The department has an open policy for consultation with members of public wherein any member of general public to any officer of the section to which his/her querry or suggestion pertains. For redressal for their grievance Special Secretary (Admn.) has been declared as Greivance officer for the department.